Here are the top eleven reasons why you’ll love partnering with Rainier …
Our company was founded in 1896, and in the years since we’ve established a reputation as a quality, experienced supplier. We strive to build long term relationships with our dealers, our employees, and our vendors. We’re proud of the strong partnerships we’ve established that ensure Rainier will be around to honor warranties and that you can rely on uninterrupted service from our fabric and electronics providers.
2. Sales Team
Your regional sales rep is dedicated to your success. We’ve accompanied dealers on sales calls and installations to provide support and coaching. We’re willing to do whatever it takes to help you and your team flourish!
3. Marketing & Training Support
We’re not only a manufacturer, but we also sell our shade products to consumers in the Seattle area. We have a wealth of knowledge in marketing, selling, manufacturing, installing, and repairing awning and screen systems and can provide support in every aspect of your business. At our annual dealer meeting, members from our executive, sales, operations, and marketing teams share information to help you grow your business, and you’re welcome to contact them for guidance throughout the year.
4. American Made
Our awning and screen products are made in the USA! With manufacturing plants on both coasts (in Tukwila, Washington and Statesville, North Carolina) we’re able to provide fast and efficient delivery times wherever you’re located.
5. TUV Certification
Each Rainier Screen has TUV Certification with a unique serial number. This seal indicates that each screen has been exposed to rigorous independent testing and complies with all endurance safety standards required for listed electrical products. This certification shows that we are held to a much higher standard than our peers.
6. Quality Policy
We have a formal Quality Management System to deliver high customer satisfaction by producing superior quality products and continually improving our quality system. We’re never satisfied and always looking for ways to improve our products. We love to get feedback from our dealers and will listen to and consider your suggestions.
Rainier’s dedication to continuous improvement shows in the details of our awning and screen products. We set the standards across the industry when it comes to new and innovative product features.
Our standard lead time is eight days – or sooner! Using our online order entry system, Rainier Direct, you’ll enter your own orders into our order processing system where they’ll be sent directly into production. This saves time in order processing, accelerates delivery, and minimizes errors.
All our products are built to order. Not only can your customers choose any dimensions and fabric for their shade system, but custom powder coat colors are available for an additional fee. We also offer digitally printed screens – your customers can show their support for their favorite team, enjoy a scene from a vacation destination, or anything they can imagine!
In addition to our quality policy, Rainier also has a formal Environmental Management System. We believe that being environmentally sensitive does not preclude economic success and that economic success must be environmentally sustainable. We’re committed to reducing the waste that we generate and our energy consumption in our manufacturing processes.
11. Customer Satisfaction
We at Rainier distinguish ourselves by taking great care of our customers and maintaining excellent long-term customer relationships. Being easy to do business with is one of our core values, and we hope to be the best supplier you work with! In addition, the low maintenance and high quality of our products boast high satisfaction rates among end users.